Prepare a handover pack before the vehicle arrives
Collect the VIN, build and powertrain information, inspection report, service history, dispatch photographs and a list of supplied accessories. Include any work performed after the original inspection. The shipping and handover guide helps separate the dispatch condition from later changes. Request readable records rather than a statement that the car was serviced. Where documents are missing, mark the uncertainty explicitly. A workshop can then propose an evidence-led baseline instead of assuming that every service item is either current or overdue.
Record arrival condition before cleaning or repair
Compare the delivered vehicle with dated dispatch evidence. Photograph visible damage, missing items, leaks or warning displays, and record when and where they were observed. Follow the carrier and contractual reporting process without inventing a claim deadline. Do not drive a vehicle with an unresolved safety concern merely to reach a more convenient workshop. Transport damage, storage effects and pre-existing faults may require different evidence and responsibility. Keeping the initial record intact makes it easier to discuss those differences than trying to reconstruct them after polishing, resetting or replacing components.
Choose a workshop for the exact powertrain
Confirm that the receiving workshop can safely assess the selected DM-i or EV and obtain appropriate technical information. A DM-i brings engine-related maintenance as well as electrified systems; an EV does not inherit an engine service schedule from a similarly named hybrid. Use the powertrain guide to define the brief. Ask about diagnostic access, parts identification and escalation for high-voltage concerns. General familiarity with BYD vehicles is helpful but is not the same as confirmed support for this original-market version and its fitted equipment.
Establish what is actually due
Compare the applicable maintenance schedule with dates, mileage and documented previous work. Separate time-based requirements, use-related requirements and condition findings. Do not declare a universal interval or fluid specification from a different market model. For DM-i, include relevant engine and fuel-system records; for both versions, review the systems identified by the schedule and inspection. The parts-matching process should be used before ordering. Where service history cannot be verified, ask the workshop to explain a proportionate baseline scope and its reasoning rather than accepting an unexplained full replacement list.
Preserve diagnostic context
Record warnings and diagnostic findings before clearing them. Note storage duration, low-voltage symptoms, charging behaviour and any work already attempted. The storage and wake-up guide addresses one possible context, but it should not become a universal explanation for every warning. Have qualified personnel interpret results and distinguish confirmed defects from items needing further tests. A clean screen after resetting is not a completed diagnosis. Avoid updating software solely to make a message disappear without documenting the original symptom and checking the applicable procedure.
Check daily-use systems before relying on the car
Reconcile keys, normal locking and starting, lights, tyres and any outstanding inspection items through an appropriate workshop scope. Complete supported charging checks and confirm the buyer can use the intended home or public arrangement. Review the key and account record independently of optional regional services. Where the family uses child restraints, repeat the approved installation in the delivered cabin. Do not combine all these observations into a vague statement that the car passed. Keep the result understandable: inspected and satisfactory, repaired and retested, or still unresolved.
Create the ongoing local service record
Retain the job card, supplied part references, measurements where relevant and the agreed follow-up plan. Record both date and mileage, with the exact vehicle identity. Ask the workshop to identify the next requirements from the applicable schedule instead of promising a generic annual service is sufficient. If parts or specialist support remain unavailable, make that limitation visible in the ownership plan. The first service is successful when it establishes a reliable baseline and closes material uncertainties, not when it produces the largest invoice or an unsupported guarantee about future condition.
Buyer checklist
- Bring identity, inspection, service and dispatch records.
- Document arrival condition before altering evidence.
- Use a workshop that supports the exact DM-i or EV.
- Record completed work and unresolved items separately.
Questions and answers
Should every fluid and part be replaced after import?
Not automatically. Use the applicable schedule, verified history and inspection findings to define a proportionate service scope with a qualified workshop.
Can transport-related warnings simply be cleared?
Record and investigate them first. Storage can be relevant, but clearing messages without understanding their cause does not establish that the vehicle is ready for normal use.
Reference information
Use the applicable market and year documentation for equipment and operating limits. The references have their own market and publication scope; they do not establish the condition, fitted equipment or destination approval of an individual vehicle.
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